About/FAQ

About Us:

Warlander Enterprises is owned and operated by Amy Valerious in Northern GA. I began working with leather as a creative outlet when I was a teenager. In the fall of 2014 I created a business to start selling my work on the side, after getting in touch with a couple of knifemakers the business quickly grew into a full time occupation making custom leather sheaths. After handling 1000's of knives over the years in 2019 I decided to start making knives of my own. The opportunity to apprentice at Fiddleback Forge came along soon after that decision and the ability to work there part-time over the next year was an incredible step forward in my ability to make knives. I plan to continue learning new skills and adding a variety of knife styles to my lineup!

 

 

FAQ:

What Leather Do You Use?

Hermann Oak, Wickett & Craig are American tanneries where the majority of our leather is sourced, the exceptions are exotics and specialty tanned items.

What Steel Do You Use:

1084, A2, AEB-L and on occasion I will do a specialty run of a different steel

Can I Get A Custom Knife Made:

At this time custom knife orders are not available.

Are They Actually Handmade: 

Yes, all the shaping, heat treating, grinding, handles, sharpening and finish work are done in the Warlander Shop in Ellijay, GA. We also source as much as possible of our materials from US businesses.

Why Does the Leather Sheath Discolor The Handle:

It’s not the color that is changing, it’s the moisture. The fade effect you see isn’t a loss of dye, or stabilization. It’s more a question of moisture being stripped out by the sheath. Naturally, leather pulls moisture from anything it is in contact with. You see this effect alot with new sheaths, and newer knives. There is also a layer of wax on handles when they leave here that the sheaths interact with as well. So it pulls the moisture from the handles where it’s in contact.

Over time, as the sheath breaks in from absorbing your hand’s oil from the knife scales, so it absorbs less from the knife…so the issue is self correcting to a large extent. You may also notice the wood (or micarta) changing color over time as well as it absorbs oils from you (and other things). If there is any fade, a quick cleaning and Howard’s Cutting Board Conditioner (or Feed n Wax) will restore an even finish. Keep in mind also, on woods like Osage, the difference over time can be very dramatic as they age…it’s part of the natural charm of each material.

Overall, the color shift in handles, leather sheaths taking on patina, and knife steel taking on patina are all part of the evolution of owning handmade items made with natural materials.

DO NOT STORE YOUR KNIFE IN THE SHEATH, leather naturally absorbs moisture and can cause the steel to rust if the knife is left in the sheath for an extended period of time without being used.

Occasionally if the leather gets wet enough the dye may stain, we do our best to prevent this from happening. The leather sheath should be regularly conditioned, a waterproof leather conditioner helps. (Let it dry before putting the knife back in the sheath) for tooled leather use a liquid oil conditioner as the tooling will hold wax or any solids from the conditioner.

Warranty:

All Warlander Knives come backed with a general warranty. Given the quality of the product, you should be happy when you receive it. However, if it is not to your liking please contact us and we’ll do our best to work it out. 

We guarantee our knives to be free of defects from normal use and will repair or replace if necessary. Natural handle materials such as stag, bone, wood, pearl, and ivory may shrink, crack, and discolor with change in humidity, temperature, or age. This normal and is not covered under this warranty.

 

ABUSE EXCLUSION

Here’s the thing - we love our customers and the vast majority of them treat our knives very well. However, not everyone falls into this category. We do not cover abuse, improper usage, misuse, acts of God, or other accidental damage.

For blades...Skinners, Nessmuks, Spearpoints, etc. are designed to be used for their specific function. Using ANY blade for a purpose it was not intended for can cause damage and is misuse at best. We believe this is common sense, but in any case it has to be said. If your blade is damaged, the blade can likely be fixed and we will do so as cost effectively as possible. If we deem the damage to be from misuse of the product, then you will be charged for repairs. We will estimate this cost and provide it to you before we repair the product. In other words, you will not receive a new, free knife out of a return linked to misuse/abuse.

Return Policy:

There are no returns on custom leather orders, if you are unhappy with a product please contact us and we will do our best to resolve the issue.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We only refund the original purchaser of the products. 

Several types of goods are exempt from being returned, including but not limited to:

• Used Items
• Abused/Damaged/Misused Items

To complete your return, we require a receipt or proof of purchase and notification of the return ahead of receiving it from you. Use our contact page to do so

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within 7 days.

To return your product, you should mail your product to:

 

Warlander Enterprises

Please Contact for Return Mailing Address

You will be responsible for paying for your own shipping costs for returning your item.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item. If we do not receive it, you do not get a refund or exchange. If it's valuable, insure it. Also, you should contact us with the tracking information so we know when to expect your item.

 

We reserve the right to refuse service to any persons that abuses our return policy. If an individual chooses to use our policy as a way to "test" various products and returns too many items...we may refuse to continue shipping products to this individual and/or refuse additional returns.